Wai Support

Wai is a Thai travel phrasebook for iPhone and iPad. We’re happy to help.

Contact us

Email hi@moonshot.ie and we’ll get back to you.

Common questions

What is the krap/ka switch? Thai sentences take a polite ending that depends on your gender: men say khrap, women say kha. Flip the voice switch in Wai and every phrase changes its text, its pronunciation guide and its audio to match. Set it once in Settings, or change it on any phrase.

What is free? Wai is free to download and every phrase is browsable. The whole Greetings & Basics category is free forever, audio included. Wai Pro unlocks every other category’s audio, the word-by-word breakdowns, the Show the Driver card and Practice.

How do I unlock everything? Wai Pro is available Weekly or Yearly, each with a 3-day free trial, or as a one-time Lifetime purchase. Start the free trial from the paywall.

How do I restore a purchase? Settings, then Restore Purchases.

Does it work offline? Yes. All phrases and all audio are bundled in the App, so everything works with no signal and no account. Perfect for the plane and for arrival.

What is Show the Driver? Any phrase turns into a giant, full-screen Thai card you can show a taxi driver, pharmacist or vendor when saying it out loud feels like too much. Tap it to flip back to the English and pronunciation.

Does my data leave my device? No account, and no servers of ours. Your saved phrases and settings stay on your device and, if you enable iCloud, in your own private iCloud.

Moonshot Media Limited, registered in Ireland (CRO 813696).