Brook Support
Brook is a bladder diary for iPhone. Two taps to log, and a report you can print or share when you need one. Everything stays on your phone.
Email hi@moonshot.ie and a real person will reply.
Common questions
How do I log something?
Tap one of the four buttons at the bottom of the Today screen. That is the whole thing. If you want to add an amount, a time or a note, tap “Add details” on the bar that appears, or tap the entry in the list.
I forgot to log at the time. Can I add it now?
Yes. Log it, then tap the entry and change the time. You can set it to any time in the past, including previous days.
My clinic asked for a 3-day diary. What do I do?
Log as you normally would for three days, then open the Report tab, choose “3 days” and tap Generate report. You will get a PDF in the same table layout the paper sheets use, one page a day plus a summary. Print it, email it, or save it to Files.
Turning on Diary Days in Settings adds a few more reminders for those days and switches itself off at the end date.
How do I measure in millilitres?
Settings, then “Measure in millilitres”. The amount field then asks for a number instead of Small, Medium or Large.
What counts as a night visit?
Anything logged between the two times you set in Settings under “Your diary”. The default is 11pm to 7am. Change it to match when you are actually in bed and the counts will follow.
Can I hide what the app is?
Yes. Settings, then “Keeping it private”. You can swap the Home Screen icon for a plain water drop or four abstract circles, and you can lock the App with Face ID or your passcode. Notifications never mention what you are keeping track of, whatever you choose.
Where is my data kept?
On your phone, and nowhere else. Brook has no account and no server. See the Privacy Policy.
How do I delete everything?
Settings, then “Erase everything”. It asks twice, and it cannot be undone.
What is free and what is Premium?
Logging is always free, along with your last seven days of history. Premium adds your full history, Trends, the PDF and spreadsheet reports, widgets, the discreet icon, the Face ID lock and Diary Days.
How do I cancel or change my plan?
Settings, then “Manage subscription”, which opens your Apple Account. To move between plans, use “Change plan” in the same place.
I already paid. How do I get it back on a new phone?
Open the paywall from Settings and tap “Restore purchases”. Your entries are not restored with it, though: they live on the old device, so export a report before you switch if you want to keep them.
A note on what Brook is
Brook is a personal record-keeping app. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Always talk to a qualified healthcare professional about any health concern.
Moonshot Media Limited, registered in Ireland (CRO 813696).