Tiara Support

We are here to help you plan the quince she will never forget.

The fastest way to reach us is by email. We read every message and reply personally.

Email: hi@moonshot.ie

You can also reach us straight from the app, under Settings, with the Feature Request and Report a Problem buttons.

Frequently asked

Is my information private?

Yes. Everything you enter stays on your device and, if you use iCloud, in your own private iCloud account. We never see it. See our Privacy Policy.

Will my data survive if I reinstall?

If you are signed in to iCloud, your data syncs to your private iCloud and comes back when you reinstall Tiara or set up a new device.

Can I use the app in Spanish and English?

Yes. Tiara has an instant language toggle in Settings and onboarding, so you can run it in Spanish, English, or Portuguese, independent of your phone’s language. Switch anytime.

How do the writing features work?

You answer a few simple questions, and Tiara assembles a real, personal brindis, thank-you speech, or candle introduction on your device from a hand-written template library. You can shape the tone, swap any line, and rehearse it with the built-in teleprompter at a speed you control.

Does Tiara decide the traditions?

No. Your family sets the traditions, and your parish is the authority on the Mass. Every tradition in Tiara is optional and every default is yours to change.

Do I have to pay? Is there a subscription?

Tiara is free to download and explore. The full app unlocks with a single one-time purchase. There is no subscription and no recurring charge.

How do I restore my purchase on a new phone?

Open Settings in Tiara and tap Restore Purchases. As long as you use the same Apple account, the app unlocks again at no extra cost.

Can I plan more than one daughter’s quince?

Yes. You can add as many quinces as you like and switch between them. One purchase covers every daughter.

Contact

Moonshot Media Limited
hi@moonshot.ie
Unit 2, 2 Bridge Street, Athlone, Co. Westmeath, N37 F1W4, Ireland