Moonshot

Support

Sisu Support

Sisu is a mental-toughness tracker for iPhone, made by Moonshot Media Limited. We’re glad you’re here.

Contact us

The fastest way to reach us is email: hi@moonshot.ie. You can also use Feature Request or Report a Problem inside the app (Settings), which prefills your app version and device so we can help faster.

Common questions

What does Sisu actually track?

Hard things you face and how much you didn’t want to do them (your “resistance”). From that it shows a single core, a tempering rank, your personal-best Limit Line, the things you’re avoiding (your Flinch List), and any Endurance Trials.

What counts as a “hard thing”?

The discomfort of effort and avoidance — a dreaded call, dodged work, an uncomfortable ask. Sisu is never about physical endurance of harm.

How do I manage or cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Sisu. You can also restore a previous purchase from Sisu’s own Settings.

I changed my mind — can I get a refund?

Purchases are handled by Apple. Request refunds at reportaproblem.apple.com.

How do I reset my data?

Sisu → Settings → Reset all data. This erases your data from the device; your subscription is not affected.

Not medical advice

Sisu is a self-directed tool, not medical, psychological, or health advice. If you are struggling, please reach out to a qualified professional.

Moonshot Media Limited, registered in Ireland (CRO 813696).